Privacy.
Your information.
Data collected: When you buy HT-1 Trenchcoat, Stripe collects your payment details, email, and billing details needed to take the payment. Checkout can also include an optional yes/no question named marketing_opt_in. It is not required to pay or to download. After a successful payment, I (Andrew Hood) may see your name, email, order reference, amount paid, payment status, and your marketing_opt_in answer so I can check the purchase and answer support questions. The site does not create accounts. I do not ask for a password. I do not run my own analytics cookies unless I add that later and update this page. Cloudflare server logs may briefly record technical data (such as IP address, browser type, and pages requested) so the site can stay secure and work. Those logs are not a marketing list.
Purpose: I use purchase and contact details to take payment through Stripe, confirm you bought the plug-in, prepare the download on this site, answer support and refund emails, and keep basic sales records for tax and dispute handling. I do not sell your personal information. I do not give it to ad networks.
Optional marketing: If you choose yes on marketing_opt_in, I may email you about Hood plug-ins. If you choose no, or you leave it unset, I do not use your email for marketing. That question is not a delivery email. Hood does not currently email the installer or a download link. Payment and download still work either way. If a download email is added later, this policy will be updated before that email is sent. A download email would carry a secure link, not a public copy of the installer.
Retention: Stripe keeps payment records under its own rules. I keep order and support emails as long as I need them for support, refunds, tax, or disputes, usually up to 7 years for sale records in Australia, unless the law says otherwise. A download button on this site expires after a short time. Cloudflare may keep security logs for a short period.
Site services.
Payments and hosting: I use Stripe for payments and checkout; Cloudflare for website hosting, download checks, and private file storage; and email at [email protected] for support. These providers only get what they need to do that job. I do not share your data with other sellers. I do not send the installer through an email provider today.
Video and cookies: The Trenchcoat page embeds a YouTube demo with youtube-nocookie. That embed loads when the page loads, so YouTube (Google) may receive technical data under Google's privacy policy. That is separate from checkout.
Overseas processing: I am in Sydney, Australia. Stripe and Cloudflare may process data in other countries. I rely on their security controls. Download links are short-lived and meant for the buyer only.
Questions or requests.
Contact [email protected].
Access, correction and complaints: Email [email protected] for access, correction, privacy questions, or complaints. Include your order email and order reference if you have them. If you are not happy with my reply, you can contact the Office of the Australian Information Commissioner (OAIC).
Business details.
- Business
- Andrew Hood
- ABN
- Individual trader (no ABN)
- GST
- Not registered
- Address
- Sydney, Australia
- [email protected]